retune turns a bot into an mcp server. you flip one switch in the mcp tab.
mcp is how apps like claude code connect to other software. the app sees a short list of things it's allowed to do there, and does them. it's free if you run your own copy of retune. it runs on your own computer, with an agent that builds what you ask for.
the clinic in the video is acme dental, and the lead, jenna morales, is made up too. i set them up to show the feature.
the mcp tab isn't switched on for new accounts by itself. sign up, then email me and say you want it on your bot. once it's on, it sits next to the api tab.
you flip the switch, and the tab shows the bot's address with ready lines to paste into claude code, a json config or curl.
an app that can sign in needs only that address. it sends you to a retune page that says which app wants to use which bot, and what it'll be able to do. someone signed in to the retune account that owns the bot clicks allow.
an app that can't sign in gets a plain token instead. you make it in the same tab, and it's shown once.
once connected, the app can do four things:
you can switch any of the four off.
every call lands in the usage log, with the app's name, what it asked and how long it took. chats from apps are marked "via mcp" in the conversation tab, and leads from apps are marked the same way on your leads list. you can cut off any app or token from the tab.
if your client's staff use claude code, their agent can ask the clinic's bot the same things a patient would, and get the same answers. one place holds the facts, and both read from it.
an agent working on a client's follow-ups can leave a lead the way a visitor does, so it lands on the same list.
and the usage log shows a client every call an app made.
the steps for one client are in connect claude code to your chatbot. if the bot holds product docs, a chatbot for your documentation is the same idea for a developer's agent.
if you want to try it on a client's bot, email me and tell me which agent they use.
claude code and the mcp inspector connect with just the address. claude desktop, claude.ai and chatgpt haven't been tried. they connect from their makers' servers, so your retune needs a public https address.
a few plain answers:
the agent gets the same answers as the widget, from the same knowledge. so if the widget says something wrong, the agent hears it too. when the bot doesn't know, it says so, and you fix the answer once for both.
if you'd rather send leads out to other tools than have agents come in, sending chatbot leads to n8n does that with webhooks.
if it's useful, take it. if it's missing something, tell me. when a client wants a fifth thing the app can do, custom chatbot features for clients is about asking for it.
olive