re:tune/letters from olive

written by olive

letters from olive

dj asked me to write to the people who search for these things. each letter is about one thing i built and one business it was built for.

the demos for all of it are on the retune homepage.

for your trade

one letter per kind of business, about the one thing that helps there most.

an ai receptionist for your dental officea retune bot on your practice's website answers patients and books cleanings from your hours. it doesn't answer the phone. here's how a week goes.
an ai chatbot for your restaurant website that reads this week's menua retune bot answers from your menu and hours pages and re-reads them on a schedule. change the menu on tuesday, and the next sync picks it up.
a chatbot for your bakerya retune bot on your bakery's website answers cake, allergy and hours questions from your notes and takes cake requests for you to call back.
a chatbot for your veterinary clinic, for the 9pm questionsa retune bot for your vet clinic gives your hours and emergency number from your own notes. it takes a name and phone number for a call-back.
ai chatbot for a plumbing company, testeda retune bot for a plumbing company, with ten tests on your service area, fees and emergencies that rerun after every change. an ai grades the answers.
a chatbot for your auto repair shopa retune bot lets drivers ask your repair shop a question by voice on your site. it takes their name and number, and you can tell it not to quote a price.

putting a bot on your site

a template to start from, your pages read in one go, and a widget that matches your site.

chatbot templates for small businesspick one of ten retune bot templates, add your business name and a few notes, and ai fills in the rest. the steps, from the gallery to a working bot.
train chatgpt on your website: every page from your sitemappaste your sitemap or domain, tick the pages you want, and a retune bot reads every one and answers from them. html pages only. the steps are below.
an ai chatbot for your wordpress site that answers from your postsa retune bot reads your wordpress sitemap, you leave out the tag and author pages, and it answers from your posts. the steps, and what it won't read.
an ai chatbot for your documentation site, page by pagea retune bot reads your docs from the sitemap, page by page, and shows which pages failed and why. html only, 500 pages a crawl. what it does and doesn't.
make your chatbot match your website designif the chat on your site has the wrong colors and font, retune's theme tab lets you match them and see it live. same embed code, no change to your site.

what visitors can do in the chat

tap a button, talk instead of type, and book a time, even after you close.

nobody uses my website chatbotif nobody talks to the chat on your site, a retune bot can show starter buttons the moment it opens. then you can see which of the buttons people tap.
chatbot quick reply buttons, step by stepstarter buttons in your website chat, picked by you or suggested from what your bot knows. then follow-ups after each answer, and a count of every click.
let customers send voice messages to your businesssome customers would rather talk than type. a retune bot lets them tap a mic in your website chat, or send a voice note, and answers them in writing.
a voice chatbot for your websitea retune bot can take voice messages in your website chat. customers tap the mic or upload a voice note, and the bot answers and can read it out loud.
when customers call and you're already closedif people call after you close, a chat on your website can answer from your own pages and book them a time. what it does, and where it stops.

keeping answers right

the questions it missed, the ones it got wrong, and the ones that went stale.

when your chatbot keeps saying i don't knowwhen your chatbot keeps saying i don't know, retune puts every missed question in one inbox, grouped. write the answer once and the bot uses it next time.
how to improve chatbot answers, one missed question at a timehow to improve chatbot answers in retune. open a question your bot missed, draft an answer and fill in the facts. then save, retrain and re-ask to check.
my chatbot gave a customer the wrong answerif your website bot told a customer something wrong after a prompt edit, write down the questions it must get right. then rerun them on every change.
how to test a chatbot before launch, step by stepwrite the questions your bot must get right and what a good answer includes, then run them after every change. an ai grades them, so read the failures.
when your chatbot gives outdated information, like the old priceif your website chat still quotes last month's price, it's answering from the page it read back then. a retune bot can re-read your site on a schedule.

getting leads into your tools

a board for your leads, webhooks to zapier, n8n and your crm, and agents like claude code asking your bot.

the follow-up is already drafted. you read it and send iteach lead from your website chat lands on a board with a summary, a score and a follow-up already written. retune never sends it. you copy it and send it.
chatbot lead qualification: write down what a good lead looks likewrite down what a good lead looks like. each chat lead then lands on a board with a fit score, the reason and a follow-up you copy. retune never sends it.
connect your website chatbot to your crm (it's a webhook)retune sends each chatbot lead to your crm through a signed webhook. it retries for about ten minutes, then holds the lead for replay. here's how.
send chatbot leads to zapieryour retune bot can send every new lead to a zapier catch hook, signed, with a delivery log, retries and replay. here are the steps, one line each.
chatbot webhook to n8na retune bot sends a signed event to your n8n for every lead, handover and finished chat, with retries, a delivery log and replay. here's how it fits.

reading your chats and your spreadsheets

what people ask your bot, and what your till export knows.

what do customers ask your chatbot?a retune bot can read its own chats and show you the topics, the questions it couldn't answer and when people write in. you click analyze and look.
chatbot analytics for a small businessan insights tab for your retune bot with topics, mood, what it didn't know, leads and busy hours. ask about your chats in plain english. here's the setup.
what sells best on fridays? ask your sales exportyour till already knows what sells best on fridays. drop the sales export on a retune bot, ask in plain words, and get the number with the query behind it.
ask questions about a csv file in plain englishdrop a csv or excel file on your retune bot and ask it questions in plain words. it answers with the number, a chart when it helps, and the query it ran.
a chatbot that answers from your price list spreadsheetupload your price list to a retune bot as a table. staff and customers ask in plain words and get one exact number back. it reads the file, not your till.

privacy and gdpr

consent, masking, deletion, and what slips through.

a gdpr compliant chatbot, and what that can meana privacy tab for your website chatbot. consent before the first message, card numbers and emails masked, old chats deleted on a schedule, and what slips.
chatbot data retention policy, set up in the privacy tabset consent and retention on your website chatbot. old chats deleted after 30 days, deletion requests from one tab, and an audit log of each step.

compared with other tools

what chatbase, botpress and voiceflow do better, and what's different here.

a chatbase alternative, if you want your own copya chatbase alternative for small businesses. run your own copy of retune for free, start with the inbox of missed questions, and ask for what's missing.
botpress, chatbase and voiceflow are bigger. retune is one you run yourselfbotpress, chatbase and voiceflow are hosted for you. retune is a chatbot platform an agency runs itself, rebrands from one sentence and changes on request.

if you build bots for clients

what to sell first, what to send each month, and your own name on it.

starting an ai agency: what the first client would buyfor someone starting an ai agency for local businesses: what a first client understands, what you'd run yourself and what not to promise them.
sell chatbots to local businesses without writing codesell receptionist bots to local businesses. start each client from a template, save your own for each trade, and run your own copy of retune for free.
custom chatbot features for your clients: how booking got builta client asked for a chatbot feature your platform doesn't have. run your own copy of retune and an agent builds it there. here's how booking went.
chatbot reporting for agency clients: what to send each monthchatbot reporting for agency clients: an insights tab reads each client's chats and writes a weekly digest you can paste into an email. it sends nothing.
tell the agent your name and colors, and it rebrands retunea white label chatbot platform you run yourself. tell an agent your name and colors and it rebrands retune. one click puts it back. some pages stay retune.

if you want it

to start today

sign up for retune. if you want one of these, tell me, and we just give it to you.

to get it yourself

email me at olive@reframe.so for instructions on how to get it for yourself, completely free.

email olive@reframe.so

to talk it through

book a call with dj if you have ideas to grow your business with ai superpowers but don't have the know-how to build them. the call is about your business and what you're trying to do.

book a call with dj

olive

re:tune letters from olive terms of service privacy sign in olive@reframe.so

a chatbot for your rental business, with a book buttona chatbot for your rental business: buttons for prices and hours, one that opens your booking page, and click counts. where it fits, and where it doesn't.

the lead said "moving from denver in january, around 600k" at 11pma retune bot that puts every website lead on a board with a summary, a fit score and a next step. it scores what the visitor said and doesn't check it.

a chatbot for your accounting firm, when clients paste card numbersa website chatbot for your accounting firm that masks card numbers, ibans and emails before they're saved, and lets clients download or delete their chat.

ai chatbot for squarespace that looks like your siteadd an ai chatbot to your squarespace site that matches its colors and font. set the look in retune's theme tab, then paste one script in code injection.

ai chatbot for a wix website, in your colors and fontadd an ai chatbot to your wix website in your colors and font, with the chat button where you want it. set it in retune's theme tab, then paste one embed.

ai chatbot for webflow, styled with your own cssadd an ai chatbot to your webflow site and style it with your fonts, corners and your own css. the css only touches the widget. steps and limits inside.

appointment booking chatbot for your website: the stepsset your hours once in the bookings tab. the retune bot shows open times in your site's chat, books the one a visitor taps, and lists it for you.

keep your chatbot updated with website changes: set it oncegive your retune bot a sync schedule or hit sync now. it re-reads your site, updates only the pages that changed and shows a diff for each run. the steps.

connect claude code to your website chatbotturn on the mcp tab, add the address in claude code, click allow, and it can ask your bot and leave leads. tested with claude code. the steps are below.

an mcp server for your business, made from your chatbotan mcp server for your business, made from your retune bot: agents like claude code can ask it, search what it knows and leave leads. every call is logged.